Museum Institutional Assessment

Museum Planning
1 min readJun 29, 2022
Museum Institutional Assessment — Process Diagram

Museum Institutional Assessment is the process that can help your museum attain excellence throughout your institution, including visitor experience, staffing, finances, operations, and planning. This confidential process includes an onsite visit, institutional research, benchmarking, museum industry best practices, and recommendations.

Institutional Assessment includes the collection of both quantitative and qualitative information compared to similar museums in similar communities to improve museum programming, services, and institutional development.

The process provides the museum’s answer to the effectiveness question: how well are we achieving our museum’s mission and goals?

Museum Digital Transformation

COVID-19 has forever changed museums and museum operations, including online experiences, visitor expectations, community impact, and the role of museums.

Museum Digital Transformation includes;

  1. Process Transformation
  2. Business Model Transformation
  3. Domain Transformation
  4. Cultural/Organizational Transformation

Museum digital transformation includes enabling museum visitors to use smartphones or tablets throughout the visitor experience, digitizing museum collections and making collections available online, to engaging with people before or after their visits via online channels.

Contact Museum Planning to learn more about our process and to get started.

Museum Planning

Mark Walhimer is the managing partner of Museum Planning, LLC, and the author of Museums 101 (2015) and Designing Museum Experiences (2021).